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Unspeakabl · Support

Support


Something not working, or a question the app didn't answer? Email boratechnologies9@gmail.com and we will get back to you.

How to play

  1. Pick your packs and set up two or three teams.
  2. One player holds the phone and describes the big word on the card.
  3. They must not say any of the five banned words printed under it.
  4. The other team watches over their shoulder, buzzer ready.
  5. Every word your team guesses inside sixty seconds is a point. You get two skips.
  6. Most points at the end wins.

Common questions

How many teams can play?

Two or three. Two teams are free. The third team comes with a day pass or the season ticket, and can also be unlocked for a single session by watching a rewarded ad.

How do I restore my purchases?

Open Settings in the app and tap Restore Purchases, signed in with the same Apple ID or Google account you bought with. Packs and the season ticket are permanent and restore from the store. A day pass is a consumable, so it is restored from our server instead — if one is still inside its 24 hours it comes back automatically.

When does the day pass expire?

Twenty-four hours after you buy it. It is a one-off purchase, not a subscription — nothing renews and nothing is charged again. When it runs out you keep the Classic pack and anything you bought outright.

How do I delete my data?

Uninstalling the app or clearing its storage removes everything held on your device. To also remove the records tied to your device on our server, email us and we will confirm once it is done. See the privacy policy for what those records are.

Does the game need an internet connection?

Not for the normal pass-and-play game — that works fully offline. A connection is needed for ads, for purchases, and for online multiplayer rooms.

Is it free?

Yes. Free to start: Classic pack, two teams, pass and play. The free game has ads, though your first two games have no ads. Optional one-time purchases unlock the other packs, the third team and ad-free play.

How do I get a refund?

Refunds are handled by the store, not by us — request one through Apple or Google Play.

Troubleshooting

The app crashes or freezes

Close it fully and reopen. If it persists, update to the latest version, then reinstall. Tell us your phone model and OS version and we'll dig in.

Scores or stats aren't saving

Check you have free storage on the device — game data is written locally.

No sound, or no vibration

Both have their own toggles in the app's Settings, and both also depend on your device's ringer and vibration settings.

An online room won't connect

Everyone needs a working connection and the same app version. If a player drops, the game pauses for sixty seconds so they can rejoin.

Contact

Email: boratechnologies9@gmail.com
Instagram: @_unspeakabl